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Feedback 
and Prize Draw

terms and conditions

1. Usage of Comments and Ratings

By submitting comments or ratings through the feedback form available at www.therushtonclinic.com/feedback, you grant The Rushton Clinic the right to use your feedback, either in whole or in part, and either anonymously or with altered names, for promotional purposes. This may include but is not limited to usage in printed materials, online advertisements, and social media posts.

 

2. Monthly Prize Draw Terms

 

2.1 Entry Limit

Each individual is limited to one entry per year into the monthly prize draw.

 

2.2 Age and Geographical Restrictions

Entrants must be at least 18 years of age and reside within the United Kingdom.

 

2.3 Entry Requirements

A fully completed feedback form is required to qualify for entry into the prize draw. A complete form must include answers to all questions provided as well as personal and contact details. Feedback submitted on external review sites may also be considered as a valid entry at The Rushton Clinic's discretion. All entrants must be a validated customer with at least one qualifying purchase at or from our clinic over the past 12 months to qualify.

 

2.4 Minimum Entries

A minimum of 10 qualifying entries must be received each month for the draw to take place. Should fewer than 10 entries be received in any given month, those entries will be carried over to the following month’s draw.

 

2.5 Prize Notification and Claim

Prize winners will be notified via email and must claim their prize within one year of notification.

 

2.6 Nature of the Prize

Winners will receive a £50 voucher or credit note for use at The Rushton Clinic, redeemable for services and goods offered. Prizes are non-transferable and cannot be exchanged for cash.

 

2.7 Winner Selection

Winners will be chosen through a random draw from all eligible entries.

 

2.8 Privacy

The identities of prize winners will remain confidential and will not be published or used in promotional materials.

 

3. Submission Methods

Feedback may be submitted via the designated online form, by email to feedback@therushtonclinic.com, or by post, as detailed on the feedback page.

 

4. Content Limitations

Feedback must not contain any obscene, offensive, or otherwise inappropriate content. Entries containing such content will be disqualified at the discretion of The Rushton Clinic.

 

5. Employee Exclusion

Employees of The Rushton Clinic and their immediate family members are ineligible to participate in the prize draw to avoid any potential conflicts of interest.

 

6. Use in Staff Training

Feedback may be anonymized and used for internal staff training purposes within The Rushton Clinic to improve service quality.

 

7. Incomplete Submissions

Incomplete submissions will be evaluated and may be disqualified at The Rushton Clinic’s discretion. Forms not received due to technical issues may be resubmitted for the next available prize draw.

 

8. Data Protection and Privacy

The processing, storage, and protection of personal data will be in accordance with the General Data Protection Regulation (GDPR).

 

9. Right to Modify Terms

The Rushton Clinic reserves the right to modify or terminate the prize draw and these terms at any time without prior notice.

 

10. Dispute Resolution

Disputes arising from the prize draw or the use of feedback in promotional materials will be resolved through an internal review process, with final decisions made by The Rushton Clinic.

 

11. Intellectual Property Rights

By submitting feedback, you grant The Rushton Clinic the irrevocable right to use such feedback for promotional purposes across various media.

 

12. Feedback Submission Verification

To verify receipt of feedback, submitters can contact feedback@therushtonclinic.com.

 

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